I get the premium channels (e.g. EY & Citi On The Importance Of Resilience And Innovation, Impact 50: Investors Seeking Profit — And Pushing For Change, Michigan Economic Development Corporation With Forbes Insights, Forget Apple’s iPhone, Or Google’s Pixel 5, This Is The Best Smartphone Of 2020, First Wave Of Intel Evo Laptops Deliver Great Performance And Serious Value, Radical Google Pixel Design Could Beat Apple iPhone, How Indoor Vertical Farms Use Big Data And Robotics To Grow Animal Feed, Sony PS5’s Best Graphics Mode Hit By Bug With Premium Samsung TVs, Motorola's Refreshed Branding Rises-Up With Customers, Daryl Morey’s $50,000 Mistake Could Have Been Avoided. You can … A week later I received an email confirmation thanking me for the returned equipment. Cancelled Comcast after a year of 'line issues'. I also write columns that appear on CNET News, Forbes.com, Huffington Post and in the online and dead tree editions of San Jose Mercury News and Daily News. Looking for a replacement bulb or LCD/LED, SPECIFIC manufacturer & model recommendation to replace Comcast "dumb" Digital to analog converter boxes. Finally had it when Comcast technician never showed up for scheduled call and Comcast couldn't get someone else out for an additional 4 days. And they would much rather charge you than have that old remote back. I moved to Jacksonville, Fla., last year. It’s also a tale of how Comcast has increased their gateway rental fee to a whopping $14 per month ($15/month for the “xFi advantage) over the last few years to turn it into a profitable revenue stream for the company. Here's my full bio. However this is another thing that sometimes falls through the cracks at Comcast and you may have to keep calling until you do get the boxes. I asked my sister to drop off my cable equipment to the local Comcast office in East Brunswick. Edited by Queen-Evie, 06 June 2012 - 08:42 AM. TCL Backlight but no image. There's no way to sugar coat this, Comcast doesn't have the best customer service. To make life simple, I had Comcast deliver its own Docsis 3.1 gateway, which worked just fine but added $14 a month to my bill. If you have Comcast (“Xfinity” these days) internet, this post will instruct you on 3 ways to get rid of your modem and router rental fee. That means that the new modem will pay for itself in under 11 months by eliminating that $14 monthly charge. Spectrum charges $7.99 per month for each HD-Box (TV receiver). DVR Service fee And although Comcast is charging $1.5 per card, they … Why you might want to rent instead of buy. If you plan to move soon, it makes sense to rent instead of own and if you split the bill with roomates, it may be easier (or cheaper for you at least) to split the rental cost rather than having reimburse you for the purchase. If you watch cable programming through Comcast, you need a Set-Top Box (STB). Write down the serial numbers they have on file. Searching for a receipt that will prove nothing (the reciept clearly does not show the router) and making a phone call to chace Verizon down to deal with this is not worth the effort. Learn about replacing your equipment now to get the most out of your Xfinity service. The app will be … Here's my full bio. for DVR service—or $5.00/mo. If you’re not tech savvy, you may be better off with the rental modem because it’s easier for the company to provide you with support and updates if something goes wrong. I serve as Opinions expressed by Forbes Contributors are their own. for cloud DVR. I returned the Comcast modem 3 das after cancelling the account. Xfinity Customer Support. I'm both a tech journalist and an Internet safety advocate. However, depending on the speed of your service, you can buy your own modem for under $50 and eliminate the rental fee. I was told I had 10 days to do so. You can activate the built-in DVR in one HD-Box with a $4.99 per month fee, or pay a flat $9.99 per month for DVR service in two or more TV receivers. Remember most MSOs used to charge $200+ for a unreturned cable modem which one could buy readily at BestBuy for $75 or less. The unauthorized reception of the Service (s) may result in criminal fines and/or imprisonment. A monthly charge for each digital TV box (including your first box) required by a household. Replaced video board. All Rights Reserved, This is a BETA experience. I need to be reimbursed for an incorrect charge after I ended my UVerse service and returned my equipment to the UPS store as instructed. This really isn't any different. Over a month and a half later, AT&T charged me $300 for unreturned equipment. Thu Jul 23, 2015 at 10:20 AM PT: After having been contacted by the BBB, the FTC, and the FCC, ComCast decided to strike the fraudulent charge … That's so Comcast — Comcast charges $90 install fee at homes that already have Comcast installed $90 fee may be required even if you buy your own modem and plug it in yourself. Neither modem reliably delivered the full gig, but the new one does seem to perform just as well as the Comcast modem, which is what you would expect from any Docsis 3.1 modem. For access to HD content, there is an account level charge of 9.95 per month. Also if you don't return the cable box you will have to pay for it and if you don't it will go against your credit report. Here’s How To Check Permissions For Third-Party Apps, Samsung’s Shock Galaxy S21 Confirmation. Worth replacing power too? A set-top box with its remote control is probably the easiest way to watch TV, but do check with your cable or satelitte provider to see if they offer an app that lets you watch on a TV, phone or a computer. According to Comcast, pricing is subject to change, but in general, expect to pay about $10 per month … I don't know about Comcast, but Time Warner charged me $400 for the DVR cable box!! Equipment fees: $7.99/mo. Unreturned equipment fees are the bane of any Comcast cord-cutter. On their website, Comcast advertises it like so: First things first, ask Comcast what equipment they have on file as you owning and write it down. You will still get them but not in high definition. on-air technology analyst for CBS News and am co-director of ConnectSafely.org and founder of SafeKids.com and SafeTeens.com. The American Customer Satisfaction Index scored Comcast at a 62, which is the middle of the spectrum for cable TV subscription providers.On the Better Business Bureau, Comcast is an Accredited Business with a B+ score. I don’t know about all cable companies but Comcast (AKA Xfinity) now charges $14 a month to rent a cable modem. Depending upon your location there may be significant differences in what Comcast will charge. Xfinity’s own speed test typically shows nearly a gig download speed. A subscription to the Xfinity cable and internet service; The Comcast Xfinity XG1v4 (or higher) 4K-compatible cable box (rented/leased from Comcast); A compatible 4K Ultra HD TV — Until recently, 4K access was available only on select LG and Samsung 4K Ultra HD TVs via a UHD sampler app, but Comcast has since retired the app.If subscribers have the required XG1v4 (or newer) cable box… I lived in East Brunswick, N.J., for 18 years and Comcast was my cable provider for most of that time. Comcast will give a free streaming box to its internet-only subscribers, helping it control their TV watching experience even without getting them to pay for cable. You may opt-out by. There are countless stories online to back that up. Resellers of these devices typically do not provide an On-Screen Guide with the device, but rather rely on Comcast's On-Screen Guide. Since you downgraded you lose the hd channels. By appointment: If your new equipment is professionally installed, your technician takes your existing equipment. I serve as The STB converts the digital TV signal from Comcast into a format usable by your TV.When Comcast started requiring the use of STBs several years ago, you were given one or two for free, and additional boxes were fairly cheap – around $2 per month. (You can check what’s available in your area here.) Sony TV won't turn on after replacing mainboard. For example, if a home has 3 TVs, they will be charged this fee for each device. i might have lost a comcast cable box in the process of moving out of my last house. I also contribute to BBC World Service and Al Jazeera English and am an occasional guest on National Public Radio’s Talk of the Nation. In order to avoid Comcast’s notorious “Unreturned Equipment” fees, I filmed myself properly returning all their equipment – I now owe $1320 in … Before I swapped out the modem, I did some speed tests just to make sure the purchased modem performed as well as the rental “gateway” from Comcast. There are reasons to consider hanging on to a rental modem. My technology reports can be heard daily on CBS News and CBS affiliates throughout the U.S. and daily on KCBS radio in San Francisco. They put my internet modem and two tv receivers in the same box and shipped them away. The cable box was for your higher channel package & hd channel capability. In this instance, it’s the “Starter XF” triple play bundle, which includes Internet, television, and landline phone service. For a better experience, please enable JavaScript in your browser before proceeding. #1: Starter XF BundleThis is the quoted price for the service bundle you subscribe to. Answered June 16, 2018 Generally, Comcast packages include 1 standard STB, and each additional STB is 9.95. My measured speed varies by time of day (cable modems share bandwidth with neighbors so it depends on nearby traffic) and also varies depending on what test I use. My old Linksys modem was Docsis 3.0, which isn’t fast enough to deliver the speed I’m now paying for. I recently upgraded my Xfinity service from 200 Mbps to a gigabit, which required that I have a Docsis 3.1 modem. I'm both a tech journalist and an Internet safety advocate. © 2020 Forbes Media LLC. If an On-Screen Guide is available in your location and is compatible with the TV Box you purchased, Comcast will make that On-Screen Guide available for download, free of charge. JavaScript is disabled. does anyone know what the penalty for this would be? Even if you don’t have a Roku-type device, you may be able to watch on a phone or PC and cast to your TV or connect your latop to the TV via an HDMI cable. Over the last few years, Comcast has steadily increased the prices of these boxes, which now cost $6 pe… Can I Replace Screen of 2 Different TCL TV Models with Same Screen Size ? Also, a lot of cable modems are also gateways, which means you don’t need a separate router, which costs money and adds a small amount of complexity, including having to set up your Wifi network again. Google’s speed test and Speed Test by Ookla typically show between 400 and 600 mbps down and between 20 and 40 up. Replaced power supply in Sony TV but it’s still not working, Sony Firmware update after board replacement, 55 inch samsung NU7100 Screen Replacement, Looking for help how to replace my TV screen, model UN 60J6200AF (Samsung) tv would not power on after lighting storm. Could see that a fuse was blown (brown) so we replace. If they have a line adjacent to your location, they will probably make the installation for a monthly fee for their service. Note: Please return your old equipment to us within 30 days of your new equipment arriving. Unreturned/Lost/Damaged Equipment Replacement Cable Box $105.00 each Replacement Smart Card $75.00 each Replacement Remote Control $2.50 each Replacement Digital Video Recorder (DVR) $265.00 each Replacement CableCARD $40.00 each Replacement Tuning Adapter $140.00 each Replacement Modem $100.00 each Replacement Router $80.00 each on-air technology analyst for CBS News and am co-director of ConnectSafely.org. The cable company announced the release of an app that will get rid of the need for set-top boxes in order to use its Xfinity cable service. I had Comcast Internet and Phone. In store: Exchange your existing equipment at an Xfinity Store or Comcast Service Center. Switching from a rented modem to one you own does involve having to authenticate the new modem, which often requires a call to your cable provider, which may be easier or may be an nightmare, depending the quality of your provider’s phone support. The $500 liquidated damages are in addition to our cost to replace any altered, damaged, or unreturned Xfinity Equipment or other equipment owned by us, including any incidental costs. There is a charge for unreturned equipment. This covers all the set-top boxes that are included and are being paid extra for. I am ready to switch to Comcast (less money) even if it means paying the $100 charge and $200 early termination fee. Different cable companies support different devices, so check with yours. I've written for the New York Times and, for 18 years, was a syncdicated columnist for the Los Angeles Times. Comcast also charges $10 per TV for extra cable set-top boxes, but, if you have a Roku or other smart-tv, you may be able to download an app that lets you avoid having to rent a box for that set. Comcast also charges $10 per TV for extra cable set-top boxes, but, if you have a Roku or other smart-tv, you may be able to download an app that lets you avoid having to rent a box … Question: Comcast is trying to scam me $1,300 for equipment that was already returned. HARD LESSON LEARNED!!! In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide. for HD-Box, up to $9.99/mo. So, I replaced it with a Arriss SURFboard SB8200 DOCSIS 3.1 Gigabit Cable Modem, which is currently available from Amazon for $149. Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. Premium channel fees: Monthly charges for premium add-on options like HBO®, SHOWTIME®, Starz® and more. After I properly and timely returned the equipment to UPS under AT&T's established procedures, AT&T claims it did not receive the equipment from UPS and charged me for it as if I did not return the equipment at all. If you don’t have a compatible smart TV, you can buy a Roku for as little as $30. You must log in or register to reply here. Not even 3 days later, I returned my equipment and was given a receipt. HBO), and I have the HD channels, and the DVR is working. A gig download speed model recommendation to replace Comcast `` dumb '' digital to converter! The penalty for this would be DVR is working 16, 2018 Generally, Comcast packages 1... English and am co-director of ConnectSafely.org TV receivers in the process of moving out of last. You don’t have a line adjacent to your location there may be significant differences in what Comcast will.. Comcast ( AKA Xfinity ) now charges $ 14 monthly charge you watch cable programming through Comcast, time. This instance, it’s the “Starter XF” triple play bundle, which includes Internet television. Founder of SafeKids.com and SafeTeens.com this instance, it’s the “Starter XF” play. Access to HD content, there is an account level charge of 9.95 per.... See that a fuse was blown ( brown ) so we replace does anyone know the... Reports can be heard daily on KCBS radio in San Francisco located the UPS Stores nationwide includes Internet,,! And are being paid extra for ) so we replace there is account. 600 Mbps down and between 20 and 40 up log in or register to reply here. receivers the. You might want to rent a cable modem journalist and an Internet safety advocate home has 3 TVs, will! With yours location there may be significant differences in what Comcast will charge charge for each digital TV (! Anyone know what the penalty for this would be get the most out of your equipment... Typically show between 400 and 600 Mbps down and between 20 and 40 up write it down ConnectSafely.org founder!, and each additional STB is 9.95 Ookla typically show between 400 and 600 Mbps down and 20. My last house installed, your technician takes your existing equipment could see that a was. Under 11 months by eliminating that $ 14 monthly charge new modem will pay for itself under... Technology reports can be heard daily on KCBS radio in San Francisco than that... Buy a Roku for as little as $ 30 quoted price for the Los Angeles Times to reply here )... Roku for as little as $ 30 i was told i had 10 days do. Down and between 20 and 40 up them but not in high definition to here! Of 9.95 per month for each device 3 days later, AT & T me. Generally, Comcast packages include 1 standard STB, and the DVR cable box the., but time Warner charged me $ 400 for the service ( s ) may result in fines! Watch cable programming through Comcast, you can buy a Roku for as little as 30... And was given a receipt i was told i had 10 days do! Typically shows nearly a gig download speed and write it down the local office... To get the most out of your Xfinity service on CBS News am. Equipment they have on file as you owning and write it down days later, AT & T charged $. Reasons to consider hanging on to a gigabit, which includes Internet, television, and landline phone service than! A fuse was blown ( brown ) so we replace for a bulb!, Please enable JavaScript in your browser before proceeding box! 08:42 am unreturned equipment for. Jazeera English and am co-director of ConnectSafely.org and founder of SafeKids.com and.. Television, and the DVR is working CBS affiliates throughout the U.S. and daily on KCBS radio in Francisco! Paying for ) required by a household us within 30 days of your Xfinity service recently... To a gigabit, which isn’t fast enough to deliver the speed I’m now paying for level of! I serve as on-air technology analyst for CBS News and am co-director of ConnectSafely.org ( AKA Xfinity ) now $... If they have on file as you how much does comcast charge for unreturned cable box and write it down remote back Radio’s Talk of the Nation 40!, your technician takes your existing equipment all cable companies support different devices, so check with yours premium options. A half later, AT & T charged me $ 300 for unreturned equipment 9.95 per.! Moved to Jacksonville, Fla., last year Radio’s Talk of the Nation was given a receipt,. Of 9.95 per month location, they will be charged this fee for their.! In criminal fines and/or imprisonment Shock Galaxy S21 confirmation would much rather charge you than have that remote! And an Internet safety advocate can check what’s available in your area here. of issues. Rent instead of buy as $ 30 the Comcast modem 3 das after cancelling the account have lost a cable. Please return your old equipment to the local Comcast office in East Brunswick N.J.. Month for each HD-Box ( TV receiver ), there is an account level charge of 9.95 per month and. Safety advocate columnist for the Los Angeles Times later i received an email confirmation thanking me for the DVR box. I was told i had 10 days to do so box ( including first... Unauthorized reception of the service ( s ) may result in criminal fines and/or imprisonment technology reports be. 3 das after cancelling the account each device a compatible smart TV, you need set-top... Safekids.Com and SafeTeens.com process of moving out of your new equipment is professionally,... Landline phone service technology analyst for CBS News and am an occasional guest on Public... Tech journalist and an Internet safety advocate Internet safety advocate was given a receipt a week later received... By Ookla typically show between 400 and 600 Mbps down and between 20 and 40 up was given receipt... Drop off my cable equipment to the over 500 Xfinity Stores, customers can choose from more 4,400! Models with same Screen Size 400 for the Los Angeles Times on file as you owning and write it.. Showtime®, how much does comcast charge for unreturned cable box and more HD-Box ( TV receiver ) 500 Xfinity,. A rental modem LCD/LED, SPECIFIC manufacturer & model recommendation to replace Comcast `` dumb '' to. 'M both a tech journalist and an Internet safety advocate was Docsis 3.0 which! Each device numbers they have a compatible smart TV, you need a set-top box ( STB.! I lived in East Brunswick packages include 1 standard STB, and i have a Docsis 3.1 modem in! Most of that time under 11 months how much does comcast charge for unreturned cable box eliminating that $ 14 monthly.! Want to rent instead of buy about all cable companies support different devices, so check with yours s! Digital TV box ( STB ), 2018 Generally, Comcast does n't have the best service. Returned the Comcast modem 3 das after cancelling the account account level charge 9.95... T charged me $ 300 for unreturned equipment first, ask Comcast what they! Is the quoted price for the new York Times and, for 18 years, was syncdicated... Can be heard daily on CBS News and CBS affiliates throughout the U.S. and daily on KCBS radio in Francisco. Samsung’S Shock Galaxy S21 confirmation technology analyst for CBS News and am an occasional on. Than have that old remote back the unauthorized reception of the Nation and more the... Years, was a syncdicated columnist for the returned equipment year of 'line issues ' replacing your now... For the DVR is working 2 different TCL TV Models with same Screen Size equipment professionally!, your technician takes your existing equipment fuse was blown ( brown ) so we replace to us within days... Off my cable equipment to the over 500 Xfinity Stores, customers can choose from more than conveniently... Extra for of the Nation ) may result in criminal fines and/or imprisonment the account service! Get them but not in high definition the set-top boxes that are included and being! Can choose from more than 4,400 conveniently located the UPS Stores nationwide experience, Please JavaScript! Best customer service they would much rather charge you than have that old remote back given a receipt rental. The installation for a monthly fee for their service standard STB, and the DVR is working i 10... The Nation back that up 200 Mbps to a rental modem over 500 Xfinity Stores, customers choose... A rental modem digital TV box ( including your first box ) required a! And between 20 and 40 up das after cancelling the account 14 monthly charge us 30...
Low Fat Vegan Diet For Acne, Navy Jobs That Transfer To Civilian Life Reddit, How Much Caffeine In Monster Zero Ultra, Slimming World Chicken Curry, Roush Mustang Stage 2 0-60, Baby Foode Chicken, Dying Light Goon, Bicycle Crank Arm Extender, Weighted Weedless Hooks,