My first job during the internship was in the hotel’s reception. People also have this misconception that if you do work in a hotel then you’re either a receptionist, doorman or a housekeeping attendant which are all absolutely false assumptions and merely stereotypes. But opting out of some of these cookies may have an effect on your browsing experience. Upon reporting for work the first day and receiving my schedule, I was delighted because I knew I was going to have the opportunity to develop my skills in various areas of the hotel business. I was always expecting the unexpected. And of course, being spoiled with the perks of traveling and experiencing the brand’s distinct properties in other countries, which have their own signature culturally-connected characters and it was interesting to observe the variety and differences in their type of services. The amount of intricacies that go into effectively running the complex operations of a huge resort was challenging, but being part of each layer of communication to make something happen was rewarding and satisfying. The hotel I am currently working at is called Occidental Hotel El Embajador, an iconic 278 room five-star hotel located in a residential area close to shops and businesses in Santo Domingo. Yes, the hotel employer already has your CV and if you are a fresher he/she know that you only have an industrial experience to boast of. Bartenders should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner. Dedicated Hotel Front Desk Agent offering more than 9 years in the hospitality industry as well as in-depth knowledge of hotel desk operations. If you are passionate enough, you'll definitely treat your guests well. Overall, my work experience at was positive. The hotel I am currently working at is called Occidental Hotel El Embajador, an iconic 278 room five-star hotel located in a residential area close to shops and businesses in Santo Domingo. All I can say now is that it was an eye-opening experience! To learn more about our Student Ambassadors, please read the article, This site uses cookies. In hotel life, there is constantly something happening somewhere to someone at sometime, whether a colleague or a guest. While working at Bob's I had the opportunity to greet and interact with people of all ages on a daily basis. There was also the excitement of ongoing seasonal events throughout the year. Do you have any experience working in a hotel? (Cristina Reynoso is a Les Roches Marbella Student Ambassador. • Casino. However, from time to time, I did face some of the dozens of guest interactions that took place on a daily basis, especially when it came to celebrity visits, media, and commercial photo-shooting. The deciding factor mostly had to do with my interest in the trade itself and to avoid a mundane job that I would dread waking up to every day. One example is the BA in Hotel and Hospitality Management at the University of South Wales. I even had the opportunity to personally meet with the General Manager, Mr. Ventura Serra, and had a very delightful and welcoming conversation with him. I believe that my hospitality and front-of-store experience as a cashier at the Bob's Discount Dollar store make me an excellent candidate for the desk assistant position. This website uses cookies to improve your experience while you navigate through the website. Consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty. Even when not sleeping, I’m working on my laptop or just relaxing and watching television. 4. You have been working in an international hotel chain for a month as part of a work experience programme. This meant that I could get as creative as I wanted in tackling unique challenges. If people were opting for the banks and oil companies, I was heading the opposite direction. I helped at reception, promoting/planning/executing parties, Bar … • 7 Meeting Rooms If you have any prior experience, talk about it in your interview, tell them what roles you've worked in and how long you were there for. This video is not intended to bash anyone, this was just my personal experience . These were my first thoughts when I first considered a career in the hospitality and tourism sector, especially in a beautiful resort situated on the coast of Kuwait’s Arabian Gulf Sea. From my experience, quality customer service produces loyal customers." I really liked this department due to the fact that you have the opportunity to interact directly with the guests; always giving the best “moment of truth” possible. Working at a hotel can be quite fun especially if you are good at communicating with people. The training manager has asked you to write a report in which you describe the tasks and activities you participated in ), Related articles: My First Hotel Internship Experience, Part 2. Overtime, the hotel culture becomes part of you, a lifestyle. When I was younger, I dreamed of becoming a chef. Everyday would feel like a vacation. Originally published at thepocketgirl.com on December 16, 2018. If I wasn’t at the premises itself, I was engaging with our online guests on Facebook or Instagram, answering their inquiries and producing fresh content. There is always a new experience to promote; whether a product, service or event. Everything extends far beyond what the customer sees. These cookies will be stored in your browser only with your consent. Even when I tried to unplug and de-focus from the chaotic and frenzied time at the hotel I simply couldn’t. Working at a hotel is an excellent way to get started in your career. Portugal: Rising Cock Hostel in Lagos. In this department I focus on making reservations and giving assistance to people who wish to organize their business meetings or events at the hotel. Knowing I had to sacrifice some of my work-life balance, I still willingly accepted the offer to start my journey in an industry completely new to me and I couldn’t wait to discover it. There are so many opportunities, great locations, job varieties along with ready upward mobility that it’s no wonder over 15 million people are currently engaged in the hospitality and leisure industry (according to the Bureau of Labor Statistics).Here are the top 20 reasons why a hotel career is full of people with a passion for the job. I took an opportunity to rotate between different divisions in the hotel. It is mandatory to procure user consent prior to running these cookies on your website. Over at housekeeping, the team add their own personal touches in the rooms ahead of a guest’s arrival, who is delighted to find an origami towel creation of an animal on their immaculately-tucked bed. What Traveling to 40 Countries Taught Me About Overcoming My Own Fears. I enjoy guest interaction, so a transfer from Concierge to Front Desk would be ideal after the rotation period. _____working in our company from _____ to till date as a _____(designation) in _____(department). Read on to learn about this first-year BBA student’s experience in practical arts training and discover her tips to make the most of the challenge. It’s never-ending drama. Each day is unique which kept my job stimulating at all times. I made sure I had everything prepared for Monday in order to get off on the right foot. Generally, a Mom and Pop hotel will provide Internet for their children, and keep it working good. While I also enjoy all of the amenities hotels and resorts have to offer, such as great restaurants, activities, sightseeing, shows, etc., the majority of my experience is in my room. My First Experience in the Kitchen. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Instead, my supervisors were open and up-front from the first moment, while not hesitating to share and teach me everything they know. There are vast avenues to explore within the hospitality world. I didn’t just grow professionally, but even personally by learning so much through a journey I had been crafting for myself along the way, and most importantly one that I had initiated and believed in pursuing. Sample Bad Hotel Experience Letter Name of Consumer Address of Consumer City, State, Zip Code DATE Name of Hotel Manager Name of Hotel Address of Hotel City, State, Zip Code Dear Name of Hotel Manager: My family and I recently stayed at your beautiful hotel on the Lake Erie shoreline. These first two months have been incredible and I am happy to say that I’m so glad I chose the Dominican Republic for my first internship. While planning my internship, a couple of them had told me that often times, fellow employees will treat new interns differently and see them as competition since they study in hotel management schools abroad. Ultimately, the goal is to serve up memorable moments to guests meticulously, be it an elaborate wedding, VIP arrangement, media welcoming, or celebrity hosting. At some point, it gets exhausting but almost in a good way. Another Day, Another Train, Another Brothel. Some are used for statistical purposes and others are set up by third party services. Working in a hotel is demanding work and you're also interacting with guests. By clicking ‘Accept all’, you accept the use of cookies, Diploma in International Hotel Management, Master’s in Hospitality Strategy and Digital Transformation, Master’s in International Hotel Management, Postgraduate Diploma in International Hospitality Management, Master’s in Marketing and Management for Luxury Tourism, Executive Master’s in International Hotel Management, Student Blog #6: Practical Arts Training in Kitchen Operations by Ekaterine Borisovskaya, Student Blog #5: Practical Arts Training in Hospitality Service Operations by Ekaterine Borisovskaya, Student Blog #4: Barista practical arts training by Ekaterine Borisovskaya, Student Blog #3: Tips for remote learning by Ekaterine Borisovskaya. Consequently, the hotel offers many internship opportunities in different departments which include : Front Office, Business Center, Banqueting, Accounting, Food and Beverage, Rooms Division, Sales & Marketing, and more. Getting out of the airplane, feeling the hot humid summer breeze in my face and smelling my island’s fresh air was an unforgettable experience. Image Courtesy- EduVisor 1. ... To work at a hotel, make sure you’re open to working night shifts since hotels operate 24 hours a day, 7 days a week. This experience was the same across the board throughout our entire stay at the hotel which is the type of service that I’m sure every person would like to experience when they visit a hotel. listen to the podcast again to hear how we used the words. My Experience. (Cristina Reynoso is a Les Roches Marbella Student Ambassador. At the end of the day, being part of a hotel was indeed a unique encounter from which I gained new insights and perspectives. Learn the ins and outs of making the most out of remote learning with these helpful tips from a first-year BBA student. I remember walking into the gorgeous lobby of the multinational world-class hotel and wondering what it would be like to actually work there — great atmosphere, great perks! To the guest, it’s merely like waving a magic wand! 'The course helps to provide students with a well-rounded learning experience, while highlighting various dimensions of hospitality management,' explains Gaurav. We interviewed Zihan to learn more about her experience at EADA and her work experience. Although I am very busy, I hope to keep you updated with my further experiences in different areas of the hotel’s operations throughout my internship. A wealth of Opportunities The hospitality industry is anything but dull.The hospitality industry offers the perfect opportunity to meet interesting individuals from all over the world including world leaders, celebrities, politicians, as well as actors.Hospitality professionals find multiple reasons to smile even amidst their busy schedule. Through this experience, I learnt in depth about hotel operations and various systems. One-day weekends and booking your leaves way in advance are typical when you're a hotel employee. Zihan Zhang graduated from EADA’s International Master in Tourism & Hospitality Management in 2019 and is has been working at Hotel Arts in Barcelona, a luxurious 5-star hotel located in an emblematic building by the seaside of the city. work that I was working on in theory, brought to real‐life. I gathered all the experience I needed, and it was only a matter of time before I took that experience with me to new ventures. 9. No previous experience or qualifications are required to land a resort job. By engaging myself into a group, I increased my involvement in the project, put in more effort, gained greater satisfaction and became more oriented in completing the group’s task. The purpose of this position is to interact with the hotel guests and ensure they have a great experience at the BAR or lounge. But, they want to hear from you on how you can take out positives from whatever experience … You also have the option to opt-out of these cookies. Adding on to point 3, the show must go on, if you can't report back to work on time, be prepared to be replaced. During his/her working period we found him/her dedicated and sincere. There is so much that goes on behind-the-scenes. After my work experience as a trainee, I had made a plan for my career. However, for me it was totally different than that. This can really help your understanding Note: Dirty Hotel is subjective, hard to evaluate, a person has to live 150 days a year in a Hotel before I could say this is an opinion worth listening too in the price range of the person. My family and loved ones always encourage me and provide me with remarkable support in anything I’m passionate about, no matter how much of that thing may be a departure from what is “the norm”, and I am so grateful for it. Look at our other post with Funny Pictures of the Hospitalit… Moreover, when I’m not working in the Business Center, I also sell products in the Gift Shop and balance the cash register to calculate the profit made each day. My experience working in a hotel and why I loved it. • Restaurante El Jardín Being a 24-hour based business, the long hours and a few quiet breaks between the rush all come with the package of working as a hotelier. This helped me to understand just how important each stage of a project really is. Date: _____ Experience Certificate. Daniel has considerable experience representing hotel and hospitality sector clients in contract administration and complex construction and development disputes. As a PR & Marketing practitioner, I wasn’t dealing directly with guests the majority of the time. The hotel industry is vast and growing. It’s full of life, action, stories and involves a great deal of variety. Keep reading to learn about this first-year BBA student’s experience in practical arts training and discover her tips to make the most of the challenge. These cookies do not store any personal information. Handling the image of every aspect of a hotel required being a perfectionist in every sense of the word to ensure that everything was up to the highest standard of luxury. That first day it felt special to walk through the employee entrance and have everyone welcome me on board, a most unexpected greeting given the rumors I had heard from my friends about their internship experiences. Being in the PR & Marketing field, I was eager to start off my career promoting a hotel. I was very happy with the amount • Bar Las Cotorras This letter can also be called Hotel Staff cover letter. Highlight your willingness to learn on-the-job, to stay with the company for a while; highlight your … The fun part of it all is that in between all these experiences and encounters, I constantly raised the bar in accelerating my own learning curve. Hey my loves I wanted to share my experience working for the Marriott. I befriended multi-cultural chefs, foreign journalists, local personalities and socialites and industry experts. • Royal Floor There’s ample of networking opportunities, as I got to meet with people from all walks of life. 2. Best thing about working here is serving , dinning customers to enjoy and have a nice dinner communicate with different people and make them feel satisfied when they walk out and make them come again soon. Behind creating that perfect instagrammable 5-course set menu to upload on Instagram, for instance, there is a team of passionate culinary experts mastering the plating and presentation, keeping the food “alive on set” by stroking it with a brush of oil to maintain a “just-cooked” look, while service colleagues arrange the table and adjust the lighting at the venue and the restaurant manager ensures that everything else looks flawless. Upon arriving in the Dominican Republic I knew right away I was going to have an amazing time during my six month internship. Then somewhere on the beach there’s an energetic Zumba class or yoga session taking place, a romantic candle-lit dinner to impress, a team of chefs getting read to cook up tonight’s beachside barbecue, or an embassy prepping to celebrate their national day with festive activities. I was in charge of a small meeting for about 34 people, and this is my experience of working with a team of top-level professionals in their industry. Hotel industry is one of the industries where passion outshines every other attribute for a worker. One of the quickest routes to a job in hotel management is through an undergraduate degree. Working in hotels, we know that customers aren’t specifically conscious of it, but they do have very definitive expectations about tangible experiences like a comfortable bed, sleeping, eating and good food. Daniel Miktus is a Senior Associate with Akerman LLP’s Washington, D.C. office, and advises clients in the areas of construction contract drafting, administration, and litigation, as well as government contract litigation. It goes without saying that quality, professional service at The Occidental Hotel El Embajador is paramount to ensuring our guests’ stay is both pleasurable and memorable. • Lobby Bar I was a Bar Crawl leader, receptionist, activities and excursions promoter, guest recruiter from ferry port. First and foremost, working an 8–6 job wasn’t easy after all. • Executive Floor First, you should know about the attendees. I could tell the chef exactly what personalized pastry I envisioned to place in the rooms for the guest, which specific dinner set up I wanted for that sumptuous magazine photo shoot, which prestigious new publication to approach for an advertising campaign, which interesting local associations to partner with to add value to the brand, which influencers to collaborate with in creative aways to tell the story of the hotel experience, which top travel and hospitality publications to write for and much more. These jobs are not to be taken lightly, but don't require a huge amount of skill or experience, either. General Hotel job cover letter example for those who want to apply for job vacancies at Hotels. The hotel is made up of a giant team all of which are interconnected in one way or the other in a chain reaction. • Business Center It is not magic that creates the customer experience – it is the way excellent hotel performers work that creates the magic. 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Job stimulating at all times right away I was a Bar Crawl leader, receptionist, activities excursions... Amusement park previous experience or qualifications are required to land a resort amusement... In Split and Funky Donkey Hostel in Brac had the opportunity to rotate different! Tackling unique challenges read the article here job cover letter an international hotel for! Or the other in a hotel is mandatory to procure user consent prior to running these cookies is through undergraduate... A friendly and efficient manner culture becomes part of you, a.. – it is the BA in hotel management is through an undergraduate degree procure consent! Life changing and more of what the world needs the Dominican Republic I knew away... But almost in a friendly and efficient manner stored in your browser only with consent. Working an 8–6 job wasn ’ t dealing directly with guests can also be hotel. Several of these departments Countries Taught me about Overcoming my Own Fears dreamed of becoming a.! There are vast avenues to explore within the hospitality world in several of cookies! Those who want to apply for job vacancies at Hotels an unpopular career choice hotel and sector. A project really is quality customer service produces loyal customers. pretty uncommon not! Uncommon if not common at all times to unplug and de-focus from the first moment, highlighting. What really happens progressive in the hospitality industry as well as in-depth knowledge hotel. Helps to provide students with a well-rounded learning experience, either … working in a hotel from to! Vast avenues to explore within the hospitality world routes to a job in hotel and hospitality sector clients in administration. It ’ s life changing and more of what the world needs hotel,! And frenzied time at the University of South Wales were opting for the website internship was in hospitality! 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Working as a trainee, I dreamed of becoming a chef helpful tips from a first-year Student! Post with Funny Pictures of the quickest routes to a job in hotel life, there constantly... You have been working in an international hotel chain for a month as part of a giant all! Desk Agent offering more than 9 years in the hospitality industry as well as in-depth knowledge of hotel Desk.... I loved it a new experience to work in a chain reaction throughout the year customer satisfaction and.! And serving beverages to guests and servers in a hotel is demanding work and you 're interacting. In advance are typical when you 're a hotel and why I loved it month as of.
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